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l2twit's profile

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Sunday, October 15th, 2023 4:58 PM

WYZE VYZ-KT3C-4G and ATT sim card

HI

  I recently purchased the outdoor 4G camera listed in subject.  It comes with a sim card with a limited amount of data.  After it ran out I attempted to insert a new ATT sim card to be used under my ATT account.   It gives me an error after entering the

ICCID each time.   Does anyone know if I can use the ATT sim card in the Wyze camera?

Community Support

 • 

229.7K Messages

4 months ago

Hi there, let's get you the help you require!

 

Let's start with a few questions to help us understand better: 

 

1) Do you have a postpaid AT&T account?

2) Did you set up a separate line under your AT&T account for your camera? This will help us understand if the ICCID is linked to your existing account for the camera. 

 

If yes, the same ICCID has to be updated on your AT&T account, and we can help you with that. We're going to reach out to you in DM to help you get this done. Please look out for a DM notification from us. 

 

We look forward to helping you out!

 

Thank you for visiting AT&T Community Forums.

 

Andrew, AT&T Community Specialist.

 

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