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Sat, Mar 28, 2020 1:40 PM

Wireless charging problem

We had a power outage due to a storm and now my new at&t wireless charger now goes from blue when I set it on the charger to flashing red and I am not getting a full charge. How do I fix this?

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ATTHelp

New Member

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120.6K Messages

2 months ago

We can help you with wireless charging, @frostyspark02.

During the storm was the wireless charger plugged into a wall outlet, or a powerstrip? Are you able to charge your device using the charging cable?
Have you unplugged the charger, and trying again?
How long have you owned it? What kind of phone do you have?

Please provide a few more details so we can take a closer look. Thank you!

Kenneth, AT&T Community Specialist

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