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Troubleshoot your device issues
dgtubbs's profile

Contributor

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1 Message

Friday, March 18th, 2016 1:14 AM

Windows 10 Mobile Upgrade

So, today Microsoft rolled out the Upgrade Advisor in their Windows Store.  The message I received when I used the app was that my phone is eligible for an upgrade (I have a Lumia 640XL with W8.1Denim installed).  I was also instructed that the app would notify me when the upgrade is available from my carrier.

 

While I understand that AT&T typically never publishes a release date, the ball is now officially in your (and other carriers’) court.  Do you have any news about when Windows 10 Mobile will be available?  What information is there regarding which phones will receive the upgrade first (other than "newer models first, then older models")?

Guru

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673 Messages

8 years ago

Why throw around a price that was a "guess" in th first place? The phone hasn't been announced yet.

 

Guru

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673 Messages

8 years ago

Want to bet on it being longer than 3-months?

ACE - Expert

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23.9K Messages

8 years ago


@ODad wrote:

Why throw around a price that was a "guess" in th first place? The phone hasn't been announced yet.

 


news always likes to make a splash.....  I have yet to see any phone worth more than 500 bucks.

Contributor

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1 Message

8 years ago

when AT&T release windows 10 update for lumia 830 ???

Contributor

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3 Messages

8 years ago

I would pay $1100 for a phone that could do everything my surface can do in fact. I wish my surface could just be my one device with a phone in it and use Bluetooth for it. I rarely even take my phone out of my pocket for phone and texting functions. The one thing Microsoft does better than anyone is texting over speech. The more they can do with Cortana as my real assistant the better. I wish she would read and compose emails too I hope that is added at a later date. It looks like however to get windows 10 mobile on my 1520 is to use the insider builds they just are not as stable. I just really wish AT&T would allow the official update already

Guru

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673 Messages

8 years ago

@sgfitzy you can put the exact same build on your phone via the Insider Progrm that you are waiting on from AT&T! There is no difference.

 

Released, stable build is now 10586.318... AT&T is now three relases behind.

 

Contributor

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2 Messages

8 years ago

I think there are a few questions people would like answered before using insider preview.

 

1. Once installed through Insider Preview, can you at any point select to move to the production branch?

 

2. If you install through Insider Preview, will users be able to receive future firmware updates or do you have to revert back to 8.1 to do so?

 

3. Is there any chance that installing the os through insider preview will brick your phone if the install doesn't go as plan?

Master

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3.5K Messages

8 years ago


@acrane76 wrote:

I think there are a few questions people would like answered before using insider preview.

 

1. Once installed through Insider Preview, can you at any point select to move to the production branch?

 

2. If you install through Insider Preview, will users be able to receive future firmware updates or do you have to revert back to 8.1 to do so?

 

3. Is there any chance that installing the os through insider preview will brick your phone if the install doesn't go as plan?


1. Yes, in fact, you can choose "Release Preview", which is the safest ring, and then immediately move back to production after install.

 

2. Excellent question, I haven't been able to get a straight answer from CS on this one.  It's critical too, since AT&T limits features, depending on firmware.

 

3. There's always the chance, the same as installing any update, even the OTA updates can have this issue.  There's a WDRT tool which can usually resolve this, but not always.

I'm runnning 4 family phones this way right now, without issue. I admit I'm a s/w and h/w engineer, but I've yet to have to use any truly technical skills from this realm to set up my builds.

 

I'm really hoping #2 above is false, since I'm running a 950XL, which AT&T could eventually provision to support more of the built-in features, such as VoLTE and WiFi Calling, if they get motivated.  Right now it seems like OS/firmware in genearl is a bit lagging across-the-board on the carrier's phones...

Guru

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673 Messages

8 years ago

First I do need to clarify...

 

When I or anyone else references a build and you see 10586.*** mentioned, we are discussion the "Production" branch. These are the builds that Microsoft pushes out to devices that are not in the Insider Program over the air.

 

I/We don't know which build of the 10586 Branch AT&T is testing and might plan to release. Each month a new cumlative build is released of Windows 10 Mobile. With that said...

 

If you want the releases along the "production" branch and do not want to be on the development branch; then make CERTAIN you only select the "Insider Release Review".

 

@acrane76 I wonder if people would like a step for step video. If yes, I'll put one together. I'll do it based on the Lumia 640.

 

Answering your questions:

 

1. The answer is yes you can switch to the "Production" ring.

 

2. There are several points to this question. Switching to "Production" reverts you back to receiving updates from AT&T. Microsoft will be pushing firmware out to people in the Insiders program at least for Lumia devices.

 

I do not think ANYONE should expect there to be any further firmware releases for Windows 8.1 devices. AT&T failed to send out the firmware update of Denim to several devices and I do not expect them to push ANY firmware out to ANY Windows 8.1 devices.

 

3. If you stay off the development branch of the Insiders Program - Fast and Slow Rings - then then chance of this happening is no different than the chance of it happening if you receive an update from AT&T directly. Why? because you are receiving the production builds, the ones that AT&T SHOULD be pushing out to you.

 

The likelihood of bricking a Windows Phone 8.1 device via OTA updates is extremely low. This is not the process that people may be familiar with in the Android world of rooting a phone and installing through "unauthorized" methods and via methods that no novice should attempt. Of the many phones and builds that applied from the DEVELOPMENT branch, I had only one phone that I thought might have been bricked. But the Recover tool was able to bring it back with effort that even a novice could do. That is one of the great things  about Windows Phone / Windows Mobile devices, there is a nice easy to use recovery tool available.

 

None of the above applies if you attempt to put devices that are not supported via the Insiders Program, into the program. there are hacks out there that will allow you to do this and those hacks COULD brick your phone. Not sure if you could recover that bricked phone via the Recover Tool either. Anyone doing that kind of hacking to yoru device; should be experience and should be prepared to lose use of that device forever.

Community Support

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15.2K Messages

8 years ago

Hello @ranafahad

 

Thank you for posting your question about the Windows 10 update for your Lumia 830.

 

I’m afraid we do not have an estimate on availability for the update at this time.

 

As a rule, we generally do not post information on device updates until the day of release and are unable to forecast availability of any OS update.

 

Rest assured when available, you will receive an over the air notification on your device with step-by-step instructions to update your software.

 

We thank you for your business with AT&T.

 

Tim, Community Specialist

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