Troubleshoot your device issues
Meme76's profile

New Member

 • 

1 Message

Tuesday, February 28th, 2023 12:32 AM

Why won't my sim card work in a cricket phone

My daughters at&t phone the screen quit working, so I have a samsung a10e from cricket. I put the sim cars in it and it says locked network card. Why won't this work??

ACE - Expert

 • 

64.7K Messages

1 year ago

Cricket phones are locked to Cricket. Even though Cricket is ATT, a locked Cricket phone must be unlocked to use on ATT. Contact Cricket to unlock. 

ACE - Sage

 • 

117K Messages

1 year ago

Because it's a cricket phone and it's locked to cricket. Until you contact cricket and have the phone unlocked it will not work with any other SIM card

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.