Who is responsible for firmware updates?
I have a MR1100 Nighthawk mobile hotspot, since the latest firmware update the ethernet port is unusable. I contacted AT&T for tech support, yeah right, and was told Netgear is solely responsible for the firmware update. My understanding is AT&T has to approve the firmware with any changes they want. If AT&T dictates what is updated it seems as if they should provide some type of support.