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somedude_named_nate's profile

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1 Message

Sat, Aug 6, 2022 2:01 PM

Where do I enter the unlock code for mr1100?

I got approved by at&t to unlock my hotspot device but I don't know where to put the unlock code.

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ATTHelp

Community Support

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That's great that your unlock request was approved, @somedude_named_nate. We can help shed some light on where you should input the code. 

 

Since this is related to a hotspot device, you will need to visit the AT&T Wi-Fi Manager to complete the device unlock:

  1. Power on your hotspot and connect to the internet.
  2. On your laptop (or other Wi-Fi device), access the AT&T Wi-Fi Manager home page.
  3. Enter the sign-in credentials (the default is attadmin) and select Login.
  4. Enter the unlock code and select Apply.

***Notes:

  • Link will only work if you are on a device connected to the mobile hotspot. You can also enter 192.168.1.1 in the web address field to access the site.
  • You may be prompted with a request to turn off the LCD screen on your hotspot. Press the Power button on the hotspot to turn off the screen, and then select OK.
  • Once the unlock code is accepted, your mobile hotspot is ready for normal use.

Instructions may vary based on your device. 

 

Thanks for visiting our AT&T Community! We're here if you have any additional questions. 

 

Sydne, AT&T Community Specialist

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