Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
Troubleshoot your device issues
somedude_named_nate's profile

New Member


1 Message

Sat, Aug 6, 2022 2:01 PM

Where do I enter the unlock code for mr1100?

I got approved by at&t to unlock my hotspot device but I don't know where to put the unlock code.

Accepted Solution

Official Solution


Community Support


200.2K Messages

2 m مضت

That's great that your unlock request was approved, @somedude_named_nate. We can help shed some light on where you should input the code. 


Since this is related to a hotspot device, you will need to visit the AT&T Wi-Fi Manager to complete the device unlock:

  1. Power on your hotspot and connect to the internet.
  2. On your laptop (or other Wi-Fi device), access the AT&T Wi-Fi Manager home page.
  3. Enter the sign-in credentials (the default is attadmin) and select Login.
  4. Enter the unlock code and select Apply.


  • Link will only work if you are on a device connected to the mobile hotspot. You can also enter in the web address field to access the site.
  • You may be prompted with a request to turn off the LCD screen on your hotspot. Press the Power button on the hotspot to turn off the screen, and then select OK.
  • Once the unlock code is accepted, your mobile hotspot is ready for normal use.

Instructions may vary based on your device. 


Thanks for visiting our AT&T Community! We're here if you have any additional questions. 


Sydne, AT&T Community Specialist

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.