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Oscar1987zp's profile

Teacher

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42 Messages

Tue, May 4, 2021 4:16 PM

What does pay to upgrade mean?

Hi I am under the AT&T Next up feature, it says that once 50% of the phone is paid I am eligible to upgrade, but what happens with the reaminaing balance of the istallment plan? I mean do I need to still pay for it? or the 5 monthly charge covers portion the reaminaing balnce? or the balance is billed on the next bill? sorry too many questions thank you for taking out the time to answer in advance.

Accepted Solution

Official Solution

sandblaster

ACE - Expert

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59.9K Messages

1 عام مضت

If you do the early upgrade, you turn the old phone in. You do not pay off the remaining payments. You start a new 30 month installment plan on the new phone. You have 30 days to turn in the old phone. If you don’t turn it in, you then will be billed whatever was left on the installment plan.

Accepted Solution

sandblaster

ACE - Expert

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59.9K Messages

1 عام مضت

The only credit you get for the old phone is not having to pay the remaining payments.

Teacher

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42 Messages

1 عام مضت

Thank you so much! that makes much more sense by tirning in my old phone, do I get credit for it? let's say a monthly credit or a gift card or any sort of reward towards my monthly bill?  thank you once more

joeldf

ACE - Guru

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785 Messages

1 عام مضت

You also tend to pay just a little bit more per month on the Next plan.  So they get a bit more out of you for that one year before upgrading your phone the next year.

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