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Play1804's profile

2 Messages

Sunday, October 1st, 2023 10:34 PM

Want to use an AT&T iPhone through Cricket.

I want fully purchased an iPhone 15 Pro at Best Buy, but their only options are AT&T or Verizon. I currently  have Cricket Wireless, a subsidiary of AT&T, and I was wondering if I buy the iPhone 15 Pro under the AT&T name, could I connect the e-sim to my Cricket Line and use my Cricket plan for the phone?

ACE - Expert

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24.8K Messages

9 months ago

Why don't you just purchase the iPhone SIM-less (unlocked) directly from Apple?

2 Messages

9 months ago

@OttoPylot Because I don't want to wait the 2 months for the New iPhone. Why doesn't Apple just produce enough  to meet demand. Plus everywhere the thing is sold out except for Best Buy. I just came from Best Buy and they won't sell it to me anyway.

Community Support

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232.9K Messages

9 months ago

Hey there @Play1804. Not to worry. We're here to help

 

This has got to be frustrating! I’m glad you reached out; it will be my pleasure to get this resolved for you!

⁠Learn more about
Cricket Wireless Offers All-New iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max with USB-C

Please let us know if we can provide additional information, you can meet us in the DM too.

Please feel free to reach back out if you have any further questions! Have a great day!

 

Thank you for contacting AT&T Community Forums.

 

MatG, AT&T Community Specialist 

ACE - Expert

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32.5K Messages

9 months ago

Why don't they produce enough? For starters, supply chains and such are still problematic. No company has infinite resources, and that includes staffing.

Don't want to wait 2 months for the brand new iPhone? Is there a practical reason for this or is it you just don't want to be judged by not having the "latest and greatest"?

ACE - Expert

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24.8K Messages

9 months ago

@Play1804  There were pre-production issues which delayed the release of the new iPhones. That affected the supply chain and on top of that, demand exceeded supply, like it always does with pre-release iPhones. There just wasn't enough supply world-wide for fill all orders within a reasonable amount of time. Besides, Apple, like other phone mfrs hold back on initial-release models to see what the demand will be and then ramp up production. That's the price one pays if they want to be the first on the block with the latest and greatest gizmo.

ACE - Master

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10.9K Messages

9 months ago

Apple has never produced enough phones to fill every preorder on launch day for as long as I can remember.  The initial demand surge always exceeds the number produced by the time launch day rolls around, and a number of models/configurations always get their delivery dates pushed back, usually within a few hours of preorders opening.  

Apple comes out with new phones every year.  In the year between models, Apple has to design the new phone and test the components, finding out what works and what doesn’t, source the finalized components for production, and produce the new phones, which are usually 4 different models, each with 3 memory size options, and 5-6 color choices.  They can only do so much in the time allowed between releases.

Community Support

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232.9K Messages

9 months ago

Hi @Play1804, we're happy to help.

 

Only iPhones that are eSIM capable can be activated at this time via online at http://sm.att.com/3d6c4961. This includes both iPhones purchased at Cricket and BYOD iPhones that are eSIM capable. If your phone is an Android, you cannot activate online, but can visit any Cricket Retail Store to activate.

Thank you for contacting AT&T Community Forums.

 

Dominic, AT&T Community Specialist 

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