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wubbulous's profile

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Monday, August 22nd, 2022 5:45 AM

Voicemail removed from account - how do I set it up on my phone?

How do I set up voice mail on my Cingular flip iv?  It was activated over 60 days ago and the website says the voicemail was removed from the account.  How do I get the voicemail added back to the account so I can access it?

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Community Support


231.2K Messages

2 years ago

Hello @wubbulous, we're happy to help with information to set up your voicemail. 


Thank you, @formerlyknownas. That is correct, you want to make sure to set up your voicemail within 60 days of activation, or it’ll be automatically removed from your account.

  1. From your wireless phone, press and hold 1 or the Voicemail key.
  2. Select your language preference.
  3. Create a 7 to 15-digit password.
  4. Select your preferred greeting.
  5. Listen to the brief voicemail tutorial.

If you hang up before the tutorial completes, it will play again the next time you check voicemail. If you are unable to complete the above steps. Visit our Voicemail Help Page and sign in to your AT&T account, then follow the prompts. 


Meet us back here with the results of the help page if you still have questions, and we'll be happy to meet in a DM to take a closer look into your voicemail feature. Thank you for contacting AT&T Community Forums. 


Alasani, AT&T Community Specialist 


ACE - Sage


117K Messages

2 years ago

If voicemail was removed it sounds like you did not activate it when you opened your account. If it's been over 60 days you now have to call AT&T and have them reset your voicemail so that you can activate it and use it.

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