Version 10.2 avail when w/AT&T

All other networks worldwide have rolled out the 10.2 OS. Why is it taking so long for AT&T? It is really annoying. Why shouldn't we as ATT customers have the right to get the operation systems like everybody else?

I really need some Android apps for work - and I can only do that in the new OS.

I'm beginning to think that chosing ATT as my BlackBerry service provider was a serious mistake. I just called your tecnical support customer service (actually, I've doon it three times in the past weeks). None of your personel even knows what BlackBerry 10 is, let alone 10.2. They keep telling me that I need to update with BlackBerry. Tonight, I was even "transferred to RIM" by your customers service rep even though I kept telling her that it is ATT that needs to provide me with BB10-updates. I mean, RIM is not even the name of the company anymore! Needless to say the phone just died after the c/s rep "transferred" me to RIM. 

I am very dissapointed.

Quote: " Those of us that own BlackBerry 10 devices would like to keep up with the rest of the BlackBerry community around the world. Is AT&T afraid they're going to slow down the rise of their baby (iOS)."

I also am wateing for the update, don't know why (iOS) is treated like a King unless it is money..$. 

I agree. Why are US carriers always slower than the rest of the world? Makes me wish I had a NEXUS, then I would get my updates straight from google.

I got a notification on my Z10 that said 10.2.1 was available. Then when I tried to update, it said I had the latest version already (10.1) and when I called tech support they knew nothing about an update being available. 

I agree with the others.  Wha is the lag time all about here?  Obviously it is working on other networks - so why is AT&T's so special?

I have been with ATT since the 90's, but seriously thinking about changing to Verizon.  Why? Ive read articles that state, ATT will not  be selling the Blackberry Z30! What the heck is going on in your marketing and business dept.  The customers that want to carry a Blackberry should be allowed to do so.  You should not dictate the phones WE LIKE TO CARRY.  And where the @&))(& is the 10.2 update for our z10 (and other bb devices ).  Or you'll lose customers because I'm considering it. 

I'm very disappointed that AT&T has not released version 10.2. Why has nearly every other country recieved this update?

All my Canadian friends have been running 10.2 on Rogers and Telus for several months.  I'm tempted to just get a Rogers sim card and install it from Rogers.

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@JREwing53 wrote:

I'm very disappointed that AT&T has not released version 10.2. Why has nearly every other country recieved this update?

All my Canadian friends have been running 10.2 on Rogers and Telus for several months.  I'm tempted to just get a Rogers sim card and install it from Rogers.

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That's what I did.

AT&T,,,whats the hold up with 10.2 update for bb10?,,,,,,,,,,,,

Not to excuse ATT's slow adoption of updated OS, but I downloaded the Rogers version of 10.2.0.429 (via Sachesi) on my Q10 and it is working really well.