Vehicle wifi not connecting to internet

Hi there @Kivik60,

We'll do our best to help!

So that we can determine what the best solution is for you to get full Internet access through your car's Hot Spot, please let us know what make and model your vehicle is.

We'll be awaiting your response!

Aminah, AT&T Community Specialist

It's a 2019 Ford Escape. Thanks.

Hello @Kivik60,

Thanks for letting us know. Please contact FordPass Support at 800.392.3673 for further assistance with your inquiry.

Sean, AT&T Community Specialist

I'm having the same problem with a Honda Accord 2021 and Samsung Note 9.

Phone says I'm connected to the car with not internet access. 

I am having the same problem with a 2020 Toyota RAV4.  What number should I contact?

I'm having the same issues with my 2019 Ford Fusion. The WiFi worked up until 4 days ago and I'm on the unlimited plan. I'm paying for service I can't use 

Same problem I was able to connect for the free trial and as soon as it was done and I am now paying it no longer has internet but I am connecting to the WiFi just AT&T is not providing the internet

I’m having the same issue. Tried with my iPhone and iPad. Cadillac XT5 2018

I have had AT&T internet in my Jeep Grand Cherokee limited for 2 years now and a couple of weeks ago my phone has not been able to attach I get no internet connection

Same in our RAM. ATT says they are having issues but we are still paying?