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Contributor

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2 Messages

Fri, Jan 20, 2017 3:40 AM

using new unlocked dual Sim Phone.

I am from Us In India for nxt 3 months. currently I am using Us phones with Indian  sim card. week ago My phone  get crashed, and not recoverable at all. So I want buy a new phone,Here in India mostly all phones comes as dual sim and unlocked.(samsung galaxy). Supports GSM and All 4G lte bands. Specificatios are as under. 

Technology GSM / HSPA / LTE
2G bands GSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2 (dual-SIM model only)
3G bands HSDPA 850 / 900 / 1900 / 2100
  HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100 -A910F/DS
4G bands LTE band 1(2100), 3(1800), 5(850), 7(2600), 8(900), 40(2300)
  LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 17(700), 28(700), 38(2600), 40(2300) -A910F/DS
Speed HSPA 42.2/5.76 Mbps, LTE-A (3CA) Cat6 300/50 Mbps
GPRS Yes
EDGE Yes

I have At&t services.which is currently active.

So my question are:

1. Does Dual sim Phones works In Us with AT&T?( Looking above specs.)

2. what is activation proccess (I have active 4G sim card from my crashed phone)?

 

 

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Accepted Solution

Official Solution

ELroy1968

Associated Member

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111 Messages

4 years ago

Hi elesh17,

 

We are always willing to help you fix problems with your phone that’s why we’re always looking for ways so you can contact us easily.

 

I have At&t services.which is currently active.

So my question are:

1. Does Dual sim Phones works In Us with AT&T?( Looking above specs.)

2. what is activation proccess (I have active 4G sim card from my crashed phone)?

 

Great questions, First dual sim phone will definitely work with at&t but with some conditions.

  • Phone should be UNLOCKED.
  • Since the phone is not from at&t data or internet may or may not work.
  • if in the future the phone is going to encounter any issues at&t may not be able to troubleshoot the phone for you.

 

The activation process is going to be the same  ACTIVATE HERE.

  • ICCID number (simcard number starting with 8901)
  • IMEI number (for dual simphone you will have 2 IMEI number) ie; IMEI number 1 and IMEI number 2 ( depends of what slot are you gonna insert your simcard)

Complete the activation. Test the service. Hope this will help.

 

Regards,

ELROY

 

*I am a trusted partner that is associated with AT&T, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
GLIMMERMAN76

ACE - Expert

 • 

20.5K Messages

4 years ago


@ELroy1968 wrote:

Hi @elesh17,

 

We are always willing to help you fix problems with your phone that’s why we’re always looking for ways so you can contact us easily.

 

I have At&t services.which is currently active.

So my question are:

1. Does Dual sim Phones works In Us with AT&T?( Looking above specs.)

2. what is activation proccess (I have active 4G sim card from my crashed phone)?

 

Great questions, First dual sim phone will definitely work with at&t but with some conditions.

  • Phone should be UNLOCKED.
  • Since the phone is not from at&t data or internet may or may not work.
  • if in the future the phone is going to encounter any issues at&t may not be able to troubleshoot the phone for you.

 

The activation process is going to be the same  ACTIVATE HERE.

  • ICCID number (simcard number starting with 8901)
  • IMEI number (for dual simphone you will have 2 IMEI number) ie; IMEI number 1 and IMEI number 2 ( depends of what slot are you gonna insert your simcard)

Complete the activation. Test the service. Hope this will help.

 

Regards,

ELROY

 


@ELroy1968

 

so explain to me since this user is a att customer what they have to activate?  Its just a mater of installing the sim from there failed phone.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

 • 

2 Messages

4 years ago

thx

Contributor

 • 

1 Message

4 years ago

Hello Elesh 17,

 

Most Indoian phones are unlocked (I have yet to coem acros a phone in india that is locked to a carrier). So in theroy they will work, if 3G bands supported are 850Mhz and 1900Mhz. However only one slot can be used on AT&T sim, as the other by default will become 2g and AT&T does not support 2g bands anymore.

 

Data will work, yo may just have to manually add the AT&T apn settings (google and you will find the AT&T apn setting details).

 

 

Contributor

 • 

2 Messages

2 years ago

Does AT&T sell dual sim card cell phones. I talked to five different people today and acted like I was a alien, when I mentioned dual sim cards mobile phones,. Most of Europe have dual sim cards, but AT&T agents are poorly trainined.

Contributor

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2 Messages

a year ago

Att sold me three iOS devices that has dual sims which I don’t need . My bill is nearly $400 . When I could have had I1 iPhone max with dual sims . I feel like the sales person didn’t explained to me what I was getting . All I do is make simple phone calls and take pictures and go on my social media that’s it . I do hair and sell clothes , no need for all these cell phones and iPad with dual capabilities . I have been duked by att sales rep . Anita x 

Contributor

 • 

2 Messages

a year ago

I want my money back 

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