Tutor
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6 Messages
Upgrading from Windows to iPhone
I am interested in using my Next plan to upgrade my Lumia 1020 Windows Phone to an iPhone. What sort of issues am I going to face. Am I going to lose all my photos, ringtones, music and contacts?
Tutor
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6 Messages
I am interested in using my Next plan to upgrade my Lumia 1020 Windows Phone to an iPhone. What sort of issues am I going to face. Am I going to lose all my photos, ringtones, music and contacts?
ATTHelp
Community Support
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225.7K Messages
7 years ago
Hi @nicolefrank117!
This is a very good question!
There are really no concerns that you need to have when switching phones. You can easily move over your personal data by using the AT&T Transfer app or a transfer app of your choice.
The photos, music and contacts should all move over with no problem. The ringtones may not because those type of files are usually specific to the operating system.
Don’t forget, you can always visit the nearest AT&T store and they will be glad to take of the data transfer for you.
Let me know if you have any further questions.
Thank You
Anabel, AT&T Community Specialist
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formerlyknownas
ACE - Sage
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113.6K Messages
7 years ago
Start saving everything to google photo. Google drive and Gmail. Those will sync very well onto another platform.
You can import your music to iTunes on a computer. Depends on your current format
ringtones are gone. iTunes is a stickler and doesn't allow downloaded music and ringtones like android and windows. Kiss that good bye
Giving up windows For iPhone? They're gonna kick you out of the club. LOL. We have some windows purists on the forum who are (regretfully) making the switch to android, but can't bring themselves to get an iPhone.
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ODad
Guru
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673 Messages
7 years ago
@nicolefrank117 This is a bit late but... your best bet is to install OneDrive on the L1020. You can also install OneDrive on your new iPhone and your photos will be there for you. You can then decide to continue with OneDrive or use iTunes. I share photos between Windows Phone, PCs, iPhone and Androids this way. You can also connect your L1020 directly to your PC and move the photos off to your PC as it will be recognized as a memory device.
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