Contributor
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3 Messages
Unlocking an AT&T device
I'm attempting to unlock a phone and I've paid all the installation payments on but I'm still getting a message that, there's an outstanding balance and I should wait 48 hours. Well its been 5 days since it was paid, so what's my other option?
sandblaster
ACE - Expert
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64.7K Messages
4 years ago
Even though the website says to wait 48 hours, it is very common for it to take 1-2 weeks for the unlock portal to update. My suggestion is wait 3-4 more days and try again. If it still hasn’t updated, call.
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AL2021
Contributor
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3 Messages
4 years ago
Now a week since I've paid off all installation payments and I'm under no contractual agreements, I'm still getting a message that I haven't paid the installments and need to wait 48 hours.
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