Unlocked Google 6 Pro suddenly cannot make calls but does receive them and data works
On July 1, my new Google 6 Pro which from March of this year until June 30 worked just fine suddenly is unable to make outgoing calls. It can receive calls and the data part works fine. I tried to reset the network, which did not work, and then I performed a factory reset. That also did not work.
After resetting I received a cryptic message from AT&T (presumably):
“AT&T FREE MSG: We’re always looking for ways to connect you to what you love faster than ever before. We’re sorry, but the phone you recently activated is no longer supported. Upgrade your device: contact your AT&T account manager, visit att.com/premier, or business.att.com.”
How can a brand new phone no longer and suddenly be unsupported?? I am having trouble getting to the bottom of this.
Any help or insight into the issue would be greatly appreciated.