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J

New Member

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2 Messages

Thu, Aug 27, 2020 1:22 AM

unlock

I would like to unlock my phone but I don't know what my phone number is

sandblaster

ACE - Expert

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59.9K Messages

2年前

How do you not know your phone number? Can you not see it on the phone? 

New Member

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2 Messages

2年前

They gave it to me with another phone number but the equipment is still blocked by this company.
to cancel the debt I have to know the previous number but I don't know what it is
sandblaster

ACE - Expert

 • 

59.9K Messages

2年前

No, you do not need to know the previous phone number to unlock. Submit the unlock request as a non customer, all you need is the phone’s imei. If you have already done that and the request was denied because the phone hasn’t been paid off, you can’t pay it off. Only the account owner can pay it off. Knowing the previous number would not help. 

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