The problem on the site has existed for more than 3 weeks. Immediately after entering the name, the site gives an error as in the photo!There is no way to see even the phone model!I tried it many times - from different browsers, from different computers and phones. From different networks but everything is useless - always the same error!
To best serve you while out of the country; please call +1.314.925.6925 (free from device) or chat http://sm.att.com/1f076416. They are available 24/7 and will be waiting to assist. You can request a callback from the team to minimize international call costs.
ATTHelp
Community Support
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221K Messages
3 years ago
Hi @Vlad77,
Thank you for reaching out. We want to take a closer look into this for you.
In order to best assist, we'd like to know;
Let us know, so we can assist further.
Doyin, AT&T Community Specialist.
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Vlad77
New Member
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4 Messages
3 years ago
The problem on the site has existed for more than 3 weeks. Immediately after entering the name, the site gives an error as in the photo! There is no way to see even the phone model! I tried it many times - from different browsers, from different computers and phones. From different networks but everything is useless - always the same error!
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sandblaster
ACE - Expert
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64.6K Messages
3 years ago
What country are you in? I suspect you are in a location that is purposely blocked.
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Vlad77
New Member
•
4 Messages
3 years ago
Ukraine
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ATTHelp
Community Support
•
221K Messages
3 years ago
Hi @Vlad77,
Thank you for reaching back.
To best serve you while out of the country; please call +1.314.925.6925 (free from device) or chat http://sm.att.com/1f076416. They are available 24/7 and will be waiting to assist. You can request a callback from the team to minimize international call costs.
Have a great weekend.
Doyin, AT&T Community Specialist.
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