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Troubleshoot your device issues
S

New Member

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3 Messages

Monday, January 20th, 2020 2:50 PM

Unlock Request

I made a device unlock request 8 days ago and it is still in progress.

Is there any way to expedite the process? (Or at least make sure if it is in progress as planned?)

My device is iPhone8 and I'm a prepaid user (I purchased my device with cash - Fully paid, Purchased in Aug 2018)

Teacher

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35 Messages

4 years ago

just a heads up just bc you paid cash for the phone dosenr nesasarly mean theres not still a balance or money owed on the orignal purchass of thhe phone but most likly an I6 would not have any finacail issues in 2020

New Member

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3 Messages

@iosvsandroid It was iPhone8, my mistake. I checked my prepaid account and found there is no issue. Thank you for your reply

ACE - Sage

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117.2K Messages

4 years ago

You said the unlock is in progress, but you also asked how to check on progress? That's contradictory
(copy paste)
https://www.att.com/deviceunlock/

Are you saying you have not received an email saying your phone is unlocked?
Did you receive the email to verify your email address and follow the link to do so?

(edited)

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