unlock request still pending
I'm trying to unlock an old iPhone purchased thru AT&T. I tried doing this myself using the unlock (https://www.att.com/deviceunlock/). I used a email address, which filtered out all emails that it suspects as spam. As a result I can never receive any emails sent by the unlock portal.
So the issue is that the request is stuck in a Pending state, waiting for me to click Confirm on the email I never received. I also can't submit a new request if there is a request already pending for that IMEI device number.
I'm trying to Cancel the request and resubmit it using a different email address. I waited a week to see if the request would timeout and let me create a new Request, but no luck.
I put a request in on 7/25/20 and my request is still pending. what can be done?