Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Troubleshoot your device issues
H

New Member

 • 

1 Message

Tuesday, November 9th, 2021 11:14 AM

unlock my very old iPhone 3GS

Many years ago, I`ve bought an iPhone 3GS in the US and now I´would like to prepare it for my son for his first mobile device, but unfortunatelly I can´t find the AT&T sim card anymore. I´ve installed a new battery and now the activation is gone, and without an AT&T sim card, I have no chance to use this device.

I´ve also tried to unlock this device via AT&T unlock page, but since one week there are network issues?!

Does anyone know how to get in contact with someone or how to activate the iPhone in other ways?

Accepted Solution

Official Solution

ACE - Sage

 • 

118.3K Messages

3 years ago

That phone is no longer supported by Apple. Even if at&t agreed to pass along the unlock approval, you can't unlock it through Apple.

You also cannot use it on any us carrier. That phone is limited to 3 G, all carriers are shutting down their 3-g service and will no longer activate a 3-g only device.

Also the activation process us through Apple servers. You can't activate that through Apple servers because, as I mentioned before, Apple no longer supports the device.

If you factory reset, anything on it will be removed, and you will probably not be able to put it back on the phone. Leave it alone, it is what it is.

The oldest iPhone that is still supported on at&t is the iPhone 6.

(edited)

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.