unlock my phone

Thank you for reaching out to us, @shentgesh.

If you incorrectly enter an unlock code too many times during the life of the device, you’ll permanently disable the unlock ability. 

• Did you device state that you enter the unlock code too many times? If so then your phone is permanently locked to the network.

You can reach out to the manufacturer of your device for further assistance with unlocking your devcie. Thank you for reaching out to AT&T Community Forums.

Marilyn, AT&T Community Specialist

You probably can’t. Entering an incorrect unlock code too many times permanently locks the phone.