New Member
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2 Messages
unlock a phone or device
Hi, I'm jiyepark
Today I tried to many time to get unlock code.
But It was possible.
Because your website is something wrong.
I connected this url : https://www.att.com/deviceunlock/unlockstep1
and then I put in my IMEI NUMBER
And I saw it on the top this message
Oops! Looks like we're having network difficulties. Try again later.
When I try to it again?
PLEASE I want to get UNLOCK CODE.
How can i get it??
Constructive
Former Employee
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32.9K Messages
3 years ago
that site is the only way, that error has been reported to be the phone ineligable
UNLOCK REQUIREMENTS
Your device isn’t reported lost or stolen, or involved with fraud.
You must complete your contract or installment plan (including early termination fees). Or, pay off an installment plan early and then make another unlock request in 24 hours.
Your device isn’t active on another AT&T account.
If you upgraded early, wait 14 days to unlock your old device. Business customers wait 30 days.
Your service must be active for at least 60 days with no past due or unpaid balance.
AT&T PREPAID℠ (formerly GoPhone®) devices must have at least 6 months of active service.
If you’re military, we’ll ask you to email your TCS or PCS (Temporary / permanent change of station) documents for eligibility. You won’t have to complete installment plans or contracts.
If you have a business-owned device, your company must authorize you to unlock it.
Go here if your phone meets all the requirements
https://www.att.com/deviceunlock/#/
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jiyepark
New Member
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2 Messages
3 years ago
My device is LG GPAD F8.0 not mobile phone.
I lost unlock code
I hope the URL works fine. or to know if there is any other way
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