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Sat, Apr 1, 2017 12:14 AM
3 years ago
Thanks for reaching out! Parental controls can be an extra setting to help prevent unwanted apps or services from being used. I would be more than happy to assist with turning off the parental controls!
In order to disable this setting, we will need to head to Settings > System > Kid’s Corner. You will need to enter the password in order to disable it from here. This can differ depending on your exact model and software version.
Let me know if this helps! Have a great rest of your day!
Brett, AT&T Community Specialist
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