Trying weeks to get phone unlocked without success
Have been trying to get an AT&T prepaid flip phone unlocked (that was shipped directly from AT&T last year). Have talked to many agents who all say it is definitely eligible for unlock according to their records and gone through the same process over and over again with it failing on the device unlock site. They create a case and the case gets closed with no feedback or just never hear from anyone and have to start all over again. Very frustrating. Is there anyone here that can look into the issue?