Trying to replace this phone. I ordered one monday. But can't get a,responce.

Trying to replace this old phone. Got on line last monday. Thought I'd gotten order dine before phone spaced out. Said new one,would be here today.

Community Support

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231.3K Messages

4 years ago

Greetings @Aliceriggs!

We'd like to know more about your online device order!

Did you receive a confirmation that your order has been accepted and is now processing?
If it's already processed and is now being shipped, did you receive a tracking number?
Have you contacted the shipping carrier that has your order package for updates or changes?

Provide us more specific details regarding your order request.

We look forward to hearing from you!

Dwight, AT&T Community Specialist

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