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Yaileen's profile

New Member


1 Message

Thu, Jul 14, 2022 12:55 AM

Trade in

I did a trade in on December 2021 and I’m still waiting for my 800 credit. Every month I’ve been calling to address the situation and I have to repeat the same thing every month and nothing happens. At this point if un this month I don’t have any credit I’m going to switch to other companies. 


Community Support


200.2K Messages

3 m مضت

Hi @Yaileen, we hate to hear that you haven't received your trade-in credits. Allow us to point you in the right direction!


We will be sending you a private message to your Forum’s Inbox in order to research into this for you. We are looking forward to corresponding with you.


Thank you for reaching out to the Community Forums! Have a wonderful rest of the day!


Mellira, AT&T Community Specialist

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