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New Member

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1 Message

Friday, September 18th, 2020 11:42 PM

to cancel my plan and to switch to another carrier

I recently moved to Japan a few days ago, and wanted to switch carriers. Because at&t doesn’t work here in Japan, and was curious if it’s possible if i can cancel the plan i have right now, and switch to a different plan or carrier that works in japan.

Community Support

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231.5K Messages

4 years ago

We hate to see you go, but we're happy that you've made it to your destination safely @alohakobie!

 

To best serve you while out of the country, please contact our International Customer Support Team.  

 

For postpaid wireless: +1.314.925.6925 or access the Live Chat option to connect with a representative. Available 24/7.

 

For prepaid wireless: +1.408.962.1025 available 24/7.

 

We hope this helps, and enjoy the rest of your weekend!

 

Dwight, AT&T Community Specialist 

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