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Fri, Sep 18, 2020 11:42 PM

to cancel my plan and to switch to another carrier

I recently moved to Japan a few days ago, and wanted to switch carriers. Because at&t doesn’t work here in Japan, and was curious if it’s possible if i can cancel the plan i have right now, and switch to a different plan or carrier that works in japan.


Brand User

Community Support


136.9K Messages

a month ago

We hate to see you go, but we're happy that you've made it to your destination safely @alohakobie!


To best serve you while out of the country, please contact our International Customer Support Team.  


For postpaid wireless: +1.314.925.6925 or access the Live Chat option to connect with a representative. Available 24/7.


For prepaid wireless: +1.408.962.1025 available 24/7.


We hope this helps, and enjoy the rest of your weekend!


Dwight, AT&T Community Specialist 

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