
Community Support
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2.7K Messages
The Walking Dread - Mobile Device Setup
Did you get a new device? Not sure how to use it? The AT&T Community Team is here to help protect you, I mean, help set up your new device or answer questions you may have!
Join us Wednesday, April 18th (1-4pm ET, Noon-3pm CT, 10am-1pm PT) to prepare yourself and learn about your new device! During our knowledge sharing session, there will be opportunities to win $25 gift cards by surviving our contests!
Need Device Insurance? You still have time to protect your device with open enrollment! Hurry before it is too late!
Did you drop your device? Is your device damaged or not working? Do not let the infection set in! If you have AT&T Device Protection use it now!
New Device and Wondering Where to Start? Check out our Device Setup page to get started right!
Needing more Help? Our Online Device Support Tool can help guide you to safety.
The AT&T Community Team
AT&T Help
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
GLIMMERMAN76
ACE - Expert
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23.6K Messages
5 years ago
Your right should have gave a little more detail... The phones have to be running Marshmallow or newer to get WiFi calling also...
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ATTDmitriyCM
Community Manager
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10.3K Messages
5 years ago
All,
This hour we will have another pop-quiz and the first person to reply with the correct answer will win a $25 gift card!
Now, in order to participate you ...
Good luck!
NO PURCHASE NECESSARY. Open only to legal residents of the United States & District of Columbia, 18 years of age or older. Void where prohibited. Subject to Official Rules athttps://forums.att.com/t5/custom/page/page-id/contest-rules#contest-four. Sponsored by AT&T Services, Inc., 208 S. Akard, Dallas, Texas 75202.
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ProfGreylake
Employee
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3 Messages
5 years ago
@adidaskid808
Good Afternoon, from your picture we can see that you are getting about -98 dBm from the tower. With marginal signal strength from the tower that can cause a fluctuation in data connectivity speeds. Depending on your location and the building that you are in that can also affect the signal. If you use a site to check the download speed like https://www.att.com/support/speedtest/ or https://fast.com/ what speeds are you seeing?
Thanks,
Nate
(edited)
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ATTDmitriyCM
Community Manager
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10.3K Messages
5 years ago
Ok, everyone, it's time for our second pop quiz! Again - the first signed in Forum user to reply to this thread with the correct answer (A, B, C or D) will win a $25 gift card!
Which AT&T program offers free same-day delivery and setup by a friendly Expert?
Good luck!
NO PURCHASE NECESSARY. Open only to legal residents of the United States & District of Columbia, 18 years of age or older. Void where prohibited. Subject to Official Rules athttps://forums.att.com/t5/custom/page/page-id/contest-rules#contest-four. Sponsored by AT&T Services, Inc., 208 S. Akard, Dallas, Texas 75202.
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sandblaster
ACE - Expert
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63.9K Messages
5 years ago
D. ATT Thanks
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GLIMMERMAN76
ACE - Expert
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23.6K Messages
5 years ago
C att enjoy
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adidaskid808
ACE - Professor
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1.7K Messages
5 years ago
That is just the photo I would like to show you all,I am in the 6th floor of the inside part of a concrete building,I noticed that is about another 3 or 4 cell antenna surround the building with different networks,
that is why most cell phone and data will mostly work in underground shopping center and basement in Hong Kong.
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ATTDmitriyCM
Community Manager
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10.3K Messages
5 years ago
@GLIMMERMAN76 you are correct.
It's C: AT&T Enjoy... so you will now enjoy your $25 gift card. we'll reach out to you with details.
Congratulations
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ProfGreylake
Employee
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3 Messages
5 years ago
@adidaskid808
Thanks, for sharing!
Nate
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adidaskid808
ACE - Professor
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1.7K Messages
5 years ago
@ProfGreylake
This is the result.
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