Troubleshoot your device issues
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Community Support

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2.7K Messages

Wednesday, April 4th, 2018 4:57 PM

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The Walking Dread - Mobile Device Setup

 TheWalkingDreadv2.png 

 

Did you get a new device? Not sure how to use it? The AT&T Community Team is here to help protect you, I mean, help set up your new device or answer questions you may have!

 

Join us Wednesday, April 18th (1-4pm ET, Noon-3pm CT, 10am-1pm PT) to prepare yourself and learn about your new device! During our knowledge sharing session, there will be opportunities to win $25 gift cards by surviving our contests!

 

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1 Attachment

ACE - Expert

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23.9K Messages

6 years ago


@ATTDmitriyCM wrote:

Thanks for the answer @GLIMMERMAN76

 

I think I would just add that all currently available LG and Samsung phones support Wi-Fi calling, and most recent models from the last couple of years should as well, just not all ever, as there are definitely older models that came out before this feature was introduced. Just wanted to clarify for other users, I know what you meant.

 

Dmitriy


Your right should have gave a little more detail...  The phones have to be running Marshmallow or newer to get WiFi calling also...

Former Community Manager

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10.4K Messages

6 years ago

All,

 

This hour we will have another pop-quiz and the first person to reply with the correct answer will win a $25 gift card!

 

Now, in order to participate you ...

  1. Must be registered and signed in as a Forum user. So if you haven't signed in or registered with the AT&T Community Forum, do so now!
  2. Must reply with the correct answer to our multiple choice question (A, B, C or D)
  3. Must only reply once per question.
  4. Must be 18-years old or older.
  5. Must not be an employee of AT&T or any of it's affiliated companies or partners
  6. Finally, you are not allowed to be a repeat winner. You can only win once. 

Good luck!

 

NO PURCHASE NECESSARY. Open only to legal residents of the United States & District of Columbia, 18 years of age or older.  Void where prohibited. Subject to Official Rules athttps://forums.att.com/t5/custom/page/page-id/contest-rules#contest-four. Sponsored by AT&T Services, Inc., 208 S. Akard, Dallas, Texas 75202.

Employee

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3 Messages

6 years ago



@adidaskid808wrote:






@adidaskid808

Good Afternoon, from your picture we can see that you are getting about -98 dBm from the tower. With marginal signal strength from the tower that can cause a fluctuation in data connectivity speeds. Depending on your location and the building that you are in that can also affect the signal. If you use a site to check the download speed like https://www.att.com/support/speedtest/ or https://fast.com/ what speeds are you seeing?

 

Thanks,

Nate

(edited)

Former Community Manager

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10.4K Messages

6 years ago

Ok, everyone, it's time for our second pop quiz!  Again - the first signed in Forum user to reply to this thread with the correct answer (A, B, C or D) will win a $25 gift card!

 

Which AT&T program offers free same-day delivery and setup by a friendly Expert?

  1. AT&T BYOP
  2. AT&T Lifeline
  3. AT&T Enjoy
  4. AT&T Thanks

 

Good luck!

 

NO PURCHASE NECESSARY. Open only to legal residents of the United States & District of Columbia, 18 years of age or older.  Void where prohibited. Subject to Official Rules athttps://forums.att.com/t5/custom/page/page-id/contest-rules#contest-four. Sponsored by AT&T Services, Inc., 208 S. Akard, Dallas, Texas 75202.

ACE - Expert

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64.7K Messages

6 years ago


@ATTDmitriyCM wrote:

Ok, everyone, it's time for our second pop quiz!  Again - the first signed in Forum user to reply to this thread with the correct answer (A, B, C or D) will win a $25 gift card!

 

Which AT&T program offers free same-day delivery and setup by a friendly Expert?

  1. AT&T BYOP
  2. AT&T Lifeline
  3. AT&T Enjoy
  4. AT&T Thanks

 

Good luck!

 

NO PURCHASE NECESSARY. Open only to legal residents of the United States & District of Columbia, 18 years of age or older.  Void where prohibited. Subject to Official Rules athttps://forums.att.com/t5/custom/page/page-id/contest-rules#contest-four. Sponsored by AT&T Services, Inc., 208 S. Akard, Dallas, Texas 75202.


D. ATT Thanks

ACE - Expert

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23.9K Messages

6 years ago

C att enjoy

ACE - Professor

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1.7K Messages

6 years ago

That is just the photo I would like to show you all,I am in the 6th floor of the inside part of a concrete building,I noticed that is about another 3 or 4 cell antenna surround the building with different networks,

that is why most cell phone and data will mostly work in underground shopping center and basement in Hong Kong.

Former Community Manager

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10.4K Messages

6 years ago

@GLIMMERMAN76 you are correct.

 

It's C: AT&T Enjoy... so you will now enjoy your $25 gift card. we'll reach out to you with details.

 

Congratulations

Employee

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3 Messages

6 years ago


@adidaskid808wrote:

That is just the photo I would like to show you all,I am in the 6th floor of the inside part of a concrete building,I noticed that is about another 3 or 4 cell antenna surround the building with different networks,

that is why most cell phone and data will mostly work in underground shopping center and basement in Hong Kong.


@adidaskid808

 

Thanks, for sharing!

 

Nate

ACE - Professor

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1.7K Messages

6 years ago

@ProfGreylake

This is the result.

F9C5DC2C-3C6F-4B20-94B6-641D827AA95C.jpeg

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