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jmosby1469's profile

Contributor

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2 Messages

Tue, Aug 26, 2014 9:37 PM

Tech support runaround

LG is my mobile phone manufacturer. When I contacted AT T tech support to lengthen the ring time before voicemail activates, so that I have more time to take the call, I was told to call LG directly for help. When I did so, their tech support told me that's an issue for AT T, and I was referred back to them. Now what?

ATTDmitriyCM

Community Manager

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10.2K Messages

8 years ago

 

Hello @jmosby1469 

 

This is something that AT&T needs to adjust. It can be extended to up to 30 seconds, I believe the default is 15 seconds. You can send us a private message by using the link below, just click on ATTCustomerCare to create a new message. Please include your full name, phone number, account number and the best time you can be reached.

 

Thank you,

Dmitriy

Contributor

 • 

2 Messages

8 years ago

My acct. no. is [Edited for privacy.]; best time to call
is evenings after 5.

John [Edited for privacy.]

Beckett:"Fail again. Fail better" and "I cant go on. I'll go on"
more serenity in spite of suffering.

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