Get the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro & iPhone 15 Pro Max from AT&T Now!
Troubleshoot your device issues
H

New Member

 • 

4 Messages

Thursday, May 12th, 2022 6:16 PM

Switching and old LGV20 to an new V20 that needs an update from Android 7 to Android 8

What is the best sequence of steps while abroad in Canada: back up the phone, change the SIM card, upgrade to Android 8, restore from backup? Do I need a data plan for the OS upgrade or is Wifi enough?

ACE - Sage

 • 

111.1K Messages

1 year ago

At&t phones only update OTA, in the USA, using at&t sim card

New Member

 • 

4 Messages

1 year ago

Hi, I am currently in Toronto and had been able to receive the OS update years ago but cannot remember the sequence of steps. Thanks

Not finding what you're looking for?