sony ericsson w350 music file transfer problems
I have a new sony ericsson w350, downloaded Media Manager and PC Suite from sony ericsson website, still can't get it to work. I don't have a memory card, but want to just add two songs to the internal 9mb memory. It came with the usb cable and when attached to the pc, it finds it as a mass storage device. The phone goes into file transfer mode, but mothing happens after that. The PC suite can't find a phone at all. The manual says you can also use windows explorer, but that only asks for a disk to be inserted when you click and drag to the device (show just as drive f). Tried a different pc, nothing. Nothing seems to work and support is non-existing. I don't want to spend more money since everything says it will work as it is.
Should I return the phone, maybe a bad phone? I can use the phone to make calls, no problem but wanted it for the features that don't work. I am about to give up.