
New Member
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3 Messages
Smartphone certification on AT&T Network
We have developed a high-security dual-boot phone using the Bittium's TM2C phone (from Finland), however, when we put the AT&T SIM card in, the phone will not connect to the network. We now understand that we have to get the device certified with AT&T but we are not sure where to start.
Would you please direct me to the department that can help us with this?
Thank you,
Elizabeth Martin
Accepted Solution
Official Solution
ATTHelp
Community Support
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214.9K Messages
1 year ago
We want to help point you in the right direction on how to get your device certified to use on the AT&T network, @Elizagape.
You'll need to visit PTCRB to undergo their certification program. As @GLIMMERMAN76 mentioned, contacting the AT&T Network Ready team is a great place to start. Our team helps you navigate your device through the AT&T process to become network ready and ensure your data is ready for network operation. We have proven technology partners to assist you with device needs, as well as a team to help you work through best practices and each step of the AT&T certification process.
AT&T offers three types of certifications:
Something to keep in mind:
For more information, feel free to check the FAQs.
Thanks for visting our Community Forums!
Sydne, AT&T Community Specialist
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formerlyknownas
ACE - Sage
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107.2K Messages
1 year ago
This community is mostly customer populated and not the best way to get ahold of AT&T.
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GLIMMERMAN76
ACE - Expert
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23.6K Messages
1 year ago
Bittium will have to reach out to ATT to get its devices certified.
Start with communication on here
https://iotdevices.att.com/networkready.aspx I know its IOT but those folks will get you in touch with the right folks.
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Elizagape
New Member
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3 Messages
1 year ago
Thanks Glimmerman!
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formerlyknownas
ACE - Sage
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107.2K Messages
1 year ago
@GLIMMERMAN76 hope it's specs are better than previous models.
Few bands for LTE, low storage, old chips.
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Elizagape
New Member
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3 Messages
1 year ago
Thanks Sydne - this was very helpful!
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ATTHelp
Community Support
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214.9K Messages
1 year ago
Thank you for your feedback @Elizagape.
Feel free to reach back out to us if you have any questions. Thank you for visiting the AT&T Community Forums.
Alasani, AT&T Community Specialist
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Blanco4444
New Member
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1 Message
3 months ago
So when will it be added to the list for bittium mobile tough 2c?
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