SIM Won't Activate
Long story short--last phone was returned (it came with a SIM), now the existing SIM from old phone will not activate.
This has always worked in the past. I contacted CS and they couldn't activate the SIM; they said I needed to go to a store and buy a new one for $25! Then CS said they could send a new one for free (I opted for that, but still hasn't arrived).
WHY is the old SIM no longer able to be activated by CS?
I should mention this is an ancient dumbphone which had no IMEI code inside back of phone, but we were able to retrive it with some keypad codes.