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Justice_Will_Prevail's profile

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5 Messages

Saturday, March 18th, 2023 4:40 AM

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Response to AT&T being scam artists

This comment is regarding the lies and deception as well as fraudulent scams by AT&T and I got to say these accusations and claims are 100% without a doubt sure if any agent knowing me back in this app is just as bad shame on you because I was just recently scammed just last week by an AT&T representative when I was a Shopping peacefully in the target I was approached by a legitimate AT&T representative. It was convinced that

He could give me a better deal on better Phones and better plan and then I will get free phones for every line. I’ll begin with them for switching from Verizon and that because I was skeptical and I really wasn’t sure Siri insisted that if I didn’t like the phones the first 14 days trading for a different phone or you can get your money back under buyers remorse !

So this is where the scam comes in not only did I not get the phones I agreed on, but they were not free like they promised as well as what they advertise the same free phone if you switch , the monthly bill plan was four times more than what he said it would be , the phones did not come in two days like they were supposed to like we were promised so we went without phones for two days, not to mention the phone I got Samsung 23+ is a piece of crap. It has so many glitches. It doesn’t even hold a charge it doesn’t charge past 23% it will continuously top me off my projects and applications. I was on continuously as I was also on a data plan, the highest and best one they had and it was it’s not supposed to slow down the matter how much you used well it wasn’t even a week that went by and it’s slow down the last two days so bad I couldn’t even connect to the Internet anymore it is been a complete and utter nightmare for now with me and my husband, but my whole entire family my husband lost a contract that was worth of almost $10,000 as well as I work on mine I lost three days of work and I could not complete any of my projects for my clients on time, so I lost some clients over this

so when I tried to do the exchange them just a day after I received the phones, I must’ve spoke to you about when is the 30 representatives over a week who continue to throw a curveball at the curveballs basically keep telling me that because I bought them in a target store that I don’t fall under that category to get a trade-in within 14 days but you know what that’s where the scam starts and comes in at because I did not purchase the phones from anybody, but AT&T OK according to my bank statement AT&T is the one that charged my bank for that $160 in phone taxes and it’s AT&T who mailed me the phones because I tracked them back to their location and the address tell me curveballs to do this or to go there. Every representative said something different OK not one of them were helpful in anyway. Everyone of them but one was ignorant condescending and really just didn’t give a crap and today I figured because I had till the 20th before the 14 days would be up. I would give them more chance to make it right before I legally exercise my rights, and now they’re telling me that if I trade the man I won’t get the promotional value that I was promised but I’m going to end this there because this is now become a legal matter because my family has been through (Edited per community guidelines) and back this past week my husband and I lost wages I work online to those days I couldn’t what is the phones didn’t come on time but I also messed up two projects that I was working on some clients so not only did I lose have a very good amount of money, but I also lost a couple clients as well and my perfect reputation, I worked so hard to maintain, was take it ruined

Not to mention my husband missed out on a $6000 contract because his employee could not get a hold of him the day before they were supposed to start the job and they couldn’t work so therefore my husband showed up at work that day with no workers and he had to reschedule but the guy with somebody else because he was in a preacher contract just like AT&T does all the time this entire situation should never of happened it’s very sickening and wrong. This is fraud on so many different levels. Now, if I went out there in the world and was scamming people and making them believe they were going to get this and that, and whatever for the certain amount of money we owe to take it and I took their money and never gave them what they were promised and then she’ll leave a little bit to catch up with me. I’m gonna do a lot of time in prison right right so I rest my case oh, one more thing anybody and everybody else that has been lied to and scammed by AT&T get a hold of me because I’m in a little getting ready to do a status (Edited per community guidelines) against and we can all get together and do another (Edited per community guidelines) (Edited per community guidelines) like the $60 billion one that they had to pay off years ago for doing the same sort of crap

ACE - Expert

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22.8K Messages

9 months ago

One, I think you've posted this before, two, you need to work on your sentence structure so it is easier to understand what you are trying to convey and three, AT&T kiosks in places like Target are independent Retail outlets which are not owned nor operated by AT&T and are not staffed with AT&T employees. AT&T will only honor what is detailed on the AT&T website. 

File a complaint with the BBB. That will go straight to Corporate and someone from the Office of the President will contact you. They MAY be able to help with whatever your situation is. Oh, and nothing is totally free. No provider is going to give you a phone for free. There's always a catch.

New Member

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9 Messages

9 months ago

What is your contact info? Or reach out to me my email is [email scrubbed] and file a complaint with the FCC not the BBB. This OTTY person who responds on every comment apparently works for AT&T so don't listen to them. He/She references the BBB knowing the BBB is worthless just like At&t. But I'm on board with you

(edited)

New Member

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9 Messages

9 months ago

Justice_will_Prevail I also just shared your post with Twitter to spread the word about how corrupt At&t is and what you and your family had to deal with. 

New Member

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133 Messages

9 months ago

This OTTY person who responds on every comment apparently works for AT&T so don't listen to them

Even if OttoPylot worked for AT&T, which they don't, why shouldn't you listen to them giving frank and honest input?

New Member

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9 Messages

9 months ago

Nothing is honest and Frank about their input. They know the BBB is useless that's why they keep suggesting the BBB. The FCC handles all Phone company and Radio Communication complaints. I've worked for Metro PCS so I know. Even if they don't work for AT&T any person with a brain know it's not right to mislead and scam honest working people causing them to lose income due to negligence and lies on delivering a promise they knew they would not keep!!!! Nothing they say is honest and frank. Then they edit each response if it's something that mentions (Edited per community guidelines) so you pit two and two together. Just like my email address was scrubbed but this post has been shared with Twitter and in the lat 10 minutes it has received 5 negative feedbacks with others who also have had interaction or services with AT&T ranging from phone and internet services. 

(edited)

New Member

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9 Messages

9 months ago

Justice_Will_Prevail reach me at gorgeous rain every every night can really yield stormy trials and love at gloomy mossy and incomplete land. 

ACE - Expert

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22.8K Messages

9 months ago

@G004  BBB is not worthless. They do nothing with the complaint other than pass it directly on to AT&T Corporate. I've used them in the past and that's exactly what happened. I received a call a few days later from the Office of the President and they corrected the issues I was having. The FCC complaint does the same thing, only it is a bit slower. If you don't feel the BBB is a valid way to complain, go ahead and use the FCC. The result will be the same. The FCC will do nothing punitively to AT&T anyway. They will just pass the info onto Corporate and let them deal with it.

If you bothered to read my sig line (you do know what an sig line is don't you?) you'd see that I am just a customer like yourself. We get nothing for volunteering our time other than grief from posters like yourself.

Complaining on social media will do nothing other than maybe make you feel better. There are lots of complaints on social media about AT&T (and Verizon, and Comcast, and T-Mobile ad naseum) and they have gone nowhere.

(edited)

New Member

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9 Messages

9 months ago

Oh you want to bet they will do nothing. Here is a article for you to Google. And plenty more. 

The FTC sued AT&T, and the company agreed to settle. As a result of the settlement, AT&T refunded more than $52 million to current and former customers. Now, the FTC is using the remaining money from the settlement to refund eligible consumers who haven’t already received a payment.

New Member

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9 Messages

9 months ago

As a wise old guy once said every dog has its day. 

ACE - Expert

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22.8K Messages

9 months ago

@G004  FTC is the Federal Trade Commission. FCC is the Federal Communication Commission. We never said anything about the FTC. Some complaints that have legal merit go thru the FCC to the FTC because the FTC has legal weight.

All providers have been sued at one time of another. Don't get us wrong, we're not defending AT&T in any way shape or form. I for one would never use their internet service and only use their cellular service, but have been wise enough not to fall for any trade-in deals or special upgrades, especially if offered by Authorized Retail Stores or outlets.  All we are doing is pointing out to customers with issues where they can go to try to get issues resolved without calling Support, which is usually useless and script-driven.

Time for you to cut bait and (Edited per community guidelines) elsewhere.

(edited)

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