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Tutor

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9 Messages

Mon, Jan 5, 2015 8:05 PM

Reporting SPAM Text Messages

I keep getting spam messages from number that show in my account i.e. 1C0DE1732873 and similar.  I attempt to report the spam to the 7726 and continually get an error message saying it's an invalid number.  I've tried entering as 1C0DE1732873 and 1732873 since I have no other information on the sender of these messages.

 

This is twice this week I've gotten this type of spam.

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ATTJulieCS

Former Employee

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1.1K Messages

4 years ago

DO NOT respond directly to a spam message. If you think you received a spam message, please forward the message, on your wireless phone, to mobilityabuse@att.com so we can start an investigation. You can also learn more about how to report unsolicited and unwanted messages and ads at Report spam text messages.

ATTDmitriyCM

Community Manager

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9.4K Messages

6 years ago

 

Hello @BackusFliger 

 

I'm not sure if anything can be done to stop those messages before they reach your phone as they're not generated on another cell phone. What kind of phone do you have? You might be able to block them on your device.

 

Thank you,

Dmitriy

Rethink Possible


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Tutor

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9 Messages

6 years ago

I have a ZTE Android phone.
ATTDmitriyCM

Community Manager

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9.4K Messages

6 years ago

 

@BackusFliger 

 

Android phones are slightly different from manufacturer to manufacturer, but usually you can go to your message, find the message from an unwanted number, press and hold on it for couple of seconds and a menu should pop up, one of the options is "add to spam numbers list". That should block incoming messages from that number.

 

Thanks,

Dmitriy

Rethink Possible


Did a post have an answer that worked for you? Help other users by marking helpful posts as an "Accepted Answer". And don't forget to leave a Like!

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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1 Message

3 years ago

The link to "Report spam text messages" is broken, I got a 404 page.

Tutor

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10 Messages

2 years ago

 In Response To:

 " Re: Reporting SPAM Text Messages
 

DO NOT respond directly to a spam message. If you think you received a spam message, please forward the message, on your wireless phone, to mobilityabuse@att.com so we can start an investigation. You can also learn more about how to report unsolicited and unwanted messages and ads at Report spam text messages."

 

The FIrst Link takes me to myAT&T and the Second Link is defective.  I received a SMS message today from what appeared to be a policy notice from Xfinity and the number I blocked was 1410100001.  When I realized that was the AT&T e-mail gateway(according to my online search at AT&T), I unblocked it...

Tutor

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10 Messages

2 years ago

Will blocking 1410100001 stop all my SMS messages?  Should the code 1410100001 be blocked or not.

Tutor

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10 Messages

2 years ago

I found the answers I needed at here

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