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Replacing #’s on acct w/iphones
Hi, my husband broke my iPhone 11pro, so I went and got another iphone(12), I still owed money for the 11 and had to add another line on the account. Since that time and now, a company was able to repair the 11pro. My question is, my husband’s old phone died. I swapped the SIM cards on the 12(removed my sim, put his in it), I went back to my newly repaired 11pro. Since the extra line is no longer needed, shouldn’t I be able to disconnect it? Quick note, all the SIM card flopping has Caucasus our account on line to look like we now have 2 11pro’s....another issue apparently. We are keeping both phones that need paid for; iPhone 11Pro, iPhone 12.
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formerlyknownas
ACE - Sage
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105.6K Messages
1 year ago
It looks like you two have two iPhone 11 Pro is because you are paying for it on one line, and it's actually in service on a different line.
You can cancel any extra lines that you don't need, but you will be required to pay off the phone balance which will appear on the next bill.
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