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Rh0d35y's profile

Tutor

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7 Messages

Friday, January 25th, 2019 4:03 PM

Razor Phone 2 and WiFi Calling Compatiblity

As the AT&T store states in the specs for the Razer Phone 2 it is WIFI Calling Compatible, However this feature was not on my device when I bought it through AT&T and I was later informed that it is not yet available due to the phone being newly carried by AT&T. Does anyone know how soon we could see carrier update containing the provisioning for WiFi Calling on the Razer Phone 2? Again when I bought the device it clearly listed AT&T WiFi Calling Capable. I love the phone so far and the WiFi calling is very important to me, Just need to know before my 14 days is up if I need to return for a device that has this feature or if the wait will be worth the while. Any info will be greatly appreciated!

ACE - Expert

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23.8K Messages

5 years ago

@Rh0d35y 

 

return it because ATT is not going to give you a updated when its coming.  If you need wifi calling now.

ACE - Expert

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23.8K Messages

5 years ago

your not on prepaid right?

Tutor

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7 Messages

5 years ago

No its not on prepaid. It's a great phone but one of its selling points was the wifi calling. I'm willing to wait if I knew for sure it was coming in the near future but I'd hate to risk it and it not come.

ACE - Sage

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111K Messages

5 years ago

@Rh0d35y 

At&t has reneged on Wifi calling on past devices, if you cannot enable it (and the settings are there to do so) then they should take it back and credit the restock fee.   

After checking into this device, my son opted to upgrade to a Pixel 3 xl (which can used Wifi calling) from his Razer phone, rather than the Razer 2.    There’s so far very little he misses and he’s picky when it comes to this stuff.  

The Pixel speakers are actually louder and almost as good base as the Razer.   

 

 

ACE - Sage

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111K Messages

5 years ago

So, I’m thinking about it;   It says Wifi calling capable on At&t, it’s a listed phone.  

https://www.att.com/buy/phones/razer-phone-2-64gb-mirror-black.html

No mention on how to enable on the info for the phone.  

https://www.att.com/ecms/dam/att/devicesupport/Razer-Phone2-0259UA20.pdf

https://www.att.com/device-support/index/9006088/Razer/Razer0259UA20/

    My sons first Razer has settings to use Wifi calling, we can even get as far as the e911 address before it fails to work.  

So, before you return it, are you sure you haven’t just missed the settings to enable it?

It should be in advanced calling features.

 

 

(edited)

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