Troubleshoot your device issues
kiraggag's profile

Contributor

 • 

1 Message

Sunday, December 25th, 2016 7:22 PM

Puk code

IMEI: *****
Request number: *****
Hi, GEOFREY.
We received and approved your request to unlock your Nokia 635 device. Use the unlock code and instructions in this email to unlock your device.

Unlock code: [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

my phone asks for a puk Code

ATTHelp

Community Support

 • 

207.5K Messages

6 years ago

Hello @kiraggag!

 

I apologize for this mix up. Let me get you the correct path on how to obtain your PUK!

 

The good news is you can get this SIM unlock code online. Please check out this helpful page to get started.

 

Let us know how it goes. Have a Happy New Year!

 

Shenoah, AT&T Community Specialist

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