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Troubleshoot your device issues
A

New Member

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2 Messages

Friday, October 22nd, 2021 8:30 AM

Public IP

The hotspot that I recently setup needs to have a public IP as the ATT firewall is blocking ports I need forwarded. I have even setup the device as a DMZ Host and the ports remained blocked. I need a SIM card programed with a public IP address. Here is my information.

 Anthony (Edited as per community guidelines)

(Edited as per community guidelines) Device number

(Edited as per community guidelines) Contact

 [email scrubbed]

 Account # (Edited as per community guidelines)

Former Moderator

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260 Messages

3 years ago

Hello @Anthony_Cocca,

Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver licence details, address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines http://sm.att.com/b9b8aa02 your personal details will be scrubbed. Have a great day!

Regards,
AT&T Moderator

New Member

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2 Messages

2 years ago

You have to appreciate how ATT is quick to scrub the personal information THAT THEY ALREADY SELL but I have yet to receive a response from any of my helpdesk inquiries. 

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