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3 Messages

Friday, February 28th, 2020 8:21 AM

Problem with Unlocking

I bought an iphone 6s which i paid in full... tried to unlock it and was told its active on another account... I have know idea who that person is i called AT&T and they told me they can't help... and i need this phone unlocked... someone has any idea how i can do that?

Accepted Solution

Official Solution

ACE - Expert


64.7K Messages

4 years ago

Unfortunately, there is no way to find who still has that phone on their account unless it’s whoever you bought it from. About all you can do is wait, they will eventually remove it from their account.

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