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1 Message

Sat, Mar 28, 2020 4:04 PM

Port Number to another service provider

I want to switch to PURE TalkUSA and they are attempting to port my number however ATT has rejected the port request, stating the PIN/PASSWORD is incorrect. I have tried to Chat and Call to get this info. Chat not available and I have not been able to talk to a rep due to the wait times on the phone.


Brand User

New Member


120.3K Messages

2 months ago

Hey @Bellomo7

Let's take a closer look into your port out!

In order to get the most efficient answer to your question you will need to contact our Port Center at 888-898-7685.

You can try to log in to your account either postpaid or prepaid to reset any passwords.

Thank you!

Ayla, AT&T Community Specialist

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