Contributor
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3 Messages
Pixel 3 and AT&T
AT&T advertises to bring your unlocked Pixel 3 to AT&T. So I purchase one and put my AT&T sim card and get no VoLTE and no WiFi calling. Call AT&T tech support and they tell me "your device does not support these features". Bulls***! The device certainly supports those features but AT&T chooses not to enable them on devices not purchased directly from them. Looks like false advertising to me!
NetWorkGuy202
New Member
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3 Messages
3 years ago
I have the same predicament. The device is new and clearly has the capability. This really looks like a stupid move in Marketing.
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dmapr
ACE - Expert
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6.5K Messages
3 years ago
I don't have a Pixel 3 but I can verify both are working on a Pixel 3 XL which was originally purchased from Verizon. I'm fairly certain Pixel 3 is exactly the same in this regard.
I think both features were added to this account before I moved the SIM into the Pixel 3 XL though, not sure if that makes a difference.
@lizdance40 @GLIMMERMAN76 do you guys know which magic codes need to be enabled on the account to support this and what's the best way to get these added? Putting the SIM into a branded phone and enabling from there before moving or something else?
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