
Contributor
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3 Messages
Phone virus? Messages show up in wrong areas...
Having problems ith LG Vigor Phone. Messages i saved or sent come up in areas they dont belong. Will resetting phone to factory defaults help
Contributor
•
3 Messages
Having problems ith LG Vigor Phone. Messages i saved or sent come up in areas they dont belong. Will resetting phone to factory defaults help
Accepted Solution
Official Solution
ATTMobilityCare
Community Support
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15.2K Messages
8 years ago
Hello There @Rabbidon,
I understand your LG Vigor is displaying your text messages where they should not be displayed. I would be happy to assist you with correcting this issue.
I recommend putting your device into Safe Mode to eliminate a possible malicious application.
To put your phone into Safe Mode:
Once your phone is in Safe Mode, use your phone to see if you are having the same issues. If your phone is working properly, you have downloaded a malicious or faulty application.
If your phone still acts strangely while in Safe Mode, you can wipe the Cache Partition before resorting to a Master Reset.
To clear the cache partition:
*while in Recovery Mode, you use the volume button to go down the options and the power button to select your option and say ‘yes’
Thank you,
Charise
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