Phone suddenly went to network locked
Hello, Today my phone suddenly showed up as having the network locked. Nothing I do will allow me to get the phone onto the network. I realized that an update was sent to day, so I assume it changed something on my phone. I did a hard reset but that did nothing. phone still shows up as network locked. When turned on it displays the note, phone permanently locked. My daughter also found that it says the sim card is missing. Not sure what to do.