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Troubleshoot your device issues
dbsf2001's profile

Contributor

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2 Messages

Tuesday, April 12th, 2016 8:23 PM

Pantech P9090 current sofware?

When I check for software updates on my 2013 Pantech P9090 it says I am up to date. But the information doesn't match what I found at https://www.att.com/esupport/article.html#!/wireless/KB421245 for an update released in Nov 2015:

 

The webpage says to verify that I have this:

 

 

  • Baseband version: M8960AAAAANLYD153617
  • Kernel Version: 3.4.0
  • Build number:JZO54K
  • Software (Android) version: KAUS10262015
  • File Size: 2.58MB

 

My phone says this:

Baseband version: KAUS07222013

Kernel version: 3.4.0

Build number: JZ054K

Android version: 4.1.2

 

Am I up-to-date or not?

 

 

Community Support

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15.2K Messages

8 years ago

Hello @dbsf2001 !
 
Thank you for posting your question. I’m sorry you are not getting the latest update. It appears your Pantech P9090 is still running the software that was released in July of 2013.
To help you get updated to the KAUS10262015 version released last year, please power your phone off and back on, ensure you see AT&T on the screens network indicator and that you are connected to Wi-Fi.
 
If this does not update your phone, please private message me by clicking here and provide your name, your cell number and IMEI of the phone which can be located by dialing *#06#
 
Thank you!
 
Rachel A
AT&T Social Media Manager
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