Newgistics not showing my return
I have received a replaced device and returned my old phone packaged as mentioned by the instruction.
I dropped the package at USPS and kept the newgistics tracking number. I did not get a confirmation from USPS as they said they only give it at the delivery office and not at the post office. It has been about a week but the status of package hasn't been updated.
I went to USPS and they say they have no clue about my package.
Also, I got an email from ATT that said that I would get a hefty charge if they don't receive my package, so I am really stressed now.
I see lots of people have had issues with device return. Was anyone able to track it and make sure it is delivered or am I just going to lose $600 over a broken vibrator?!
Any information would be helpful. Thanks!