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cjordan6's profile



6 Messages

Mon, Oct 26, 2020 6:58 PM

New Wireless charger not working

Bought a new Iphone 12 Pro and a At&T wirelss charging pad, now three days later, the charger is not working.  I already threw away the box, is it possible to get a refund or replacement?


Brand User

Community Support


157.8K Messages

8 m ago

Hi @cjordan6,


Thank you for reaching out. We are more than happy to take a closer look into this for you.


Concerning your wireless charging pad, please contact Apple for instructions on how to process a warranty replacement.


We hope this helps.


Doyin, AT&T Community Specialist.

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