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New Member

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1 Message

Tue, Jan 21, 2020 3:14 AM

New SIM activation caused duplicate text to Verizon phone

I recently had to replace the SIM on my ATT phone... The new SIM was installed and the ATT store clerk had to verify the service or something so he asked me for another phone number so I gave my work phone on Verizon network - and he sent me a text from some ATT SIM activation app . Now all the text's that are sent to the ATT phone are also going to my work phone on a Verizon Network and that must STOP, I don't want text messages on the work phone. Just so you know, if I text anyone from the ATT phone and they that person replys to the ATT text, my Verizon phone gets a copy of that texted reply .....Make sense ?

Responses

Brand User
ATTHelp

Administrator

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108.4K Messages

4 weeks ago

Hello @jimturano,

 

We'd be more than happy to take a closer look into your concerns. Would you kindly let us know what the make and model is for both of these cell phones that you're referring to, so we can better assist you? We look forward to hearing back from you.

 

Sean, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.