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oje28's profile

New Member


1 Message

Tue, Jun 28, 2022 9:21 PM

New phone will not connect to service

Bought a new Cingular Flip IV and when I try to make a call it tells me to connect to a network. The service bars keep flashing like it is searching for service. No one can call me and I can not call anyone. How do I fix this?


Community Support


195.4K Messages


We want to help with your service, @oje28


We have a few recommendations we'd like you to try: 

  • Turn your phone off and back on. 
  • Check your SIM card. You may have to take it out and put it back in if your phone displays Insert SIM or Emergency Call Only
  • Get Device Support .

Find out what to do when you can't make or receive calls on your AT&T mobile phone.


Please let us know how this works for you. 


Sydne, AT&T Community Specialist.

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